Call Center/Multilingual Support
We will provide efficient sales activities through outbound programs and a thorough follow-through with inbound programs to help your sales force.
We have call center facilities in the head office in HITO－Communications and provide function of both outbound to make use of for inbound, business and marketing campaign such as various inquiry correspondence.
Our Multilanguage support can help you as a translator too on remote locations.
- ・Outbound services
- ・New customer origination (corporate and individual)
- ・Promotion for existing customers (corporate and individual)
- ・Inbound services
- ・Customer support (corporate and individual)
- ・Warranties and other after-sales service
- ・Orders/inquires inbound calls handling for mail-order business owners
- ・Multi-language support (Chinese, English
Korean, Thai, others)
- ・Interpretation for retailers and distributors
- ・Inbound call handling for tax-free services
We will suggest the best combination of services to fulfill your needs.
- Frequently used in these industries
- ・Electronics manufacturer
- ・Cosmetics/general goods/apparel manufacturers
- ・Baby/children's goods manufacturer
- ・Toy manufacturer
- ・Commercial facility
- ・Foods/drinks manufacturer
- ・Local government
- Actual cases of this service
- It is collective outsourcing inquiry, repair by call center (inquiry, reception desk correspondence) [major general merchandising store] guarantee extension service in call center of accepting.
- Multilingual call center Retail stores/Commercial facilities Our Multilanguage support will help you deal with foreign customers more efficiently and increase sales.
- Please feel free to contact details document, estimate